Refund policy

At KM Store, we aim to provide our customers with quality products and a smooth shopping experience. Customers may cancel their order before it is dispatched by contacting us as soon as possible.

We offer a 3-day return policy from the date of delivery. Customers are allowed to open and check the parcel upon delivery. If you receive a damaged, defective, or incorrect product, please contact KM Store within 3 days of delivery with your order details and clear photos or videos of the product.

Products must be returned in their original condition and packaging to be eligible for a return or refund. Return shipping charges may apply depending on the reason for the return.

KM Store reserves the right to refuse returns or refunds that do not meet the requirements of this policy.